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FAQs

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  • Can Mari-Twin interface with our existing systems (planned maintenance, safety management, digital reporting, ERP, fleet performance tools)?

    Yes, but the level depends on the target system. API/SSO: deeper integration depends on your stack. If you share the names of your PMS, SMS/HSEQ, ERP, and reporting tools, we’ll confirm what is available now and what would need a small integration sprint. Simple link/workflow: we embed links from the twin to PMS tasks, HSEQ

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  • If we stop paying for the platform, do we still retain access to the twin?

    Currently, Mari-Twin operates as a hosted platform, which means access to the interactive twin is tied to an active licence — this covers server costs, storage, updates, and viewer access across departments. However, we understand that long-term data ownership and continuity are critical, especially in maritime. So here’s how we handle it clearly: You always

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  • Could this become the foundation layer for future AI-driven maintenance or condition monitoring?

    Yes—as a spatial context layer. The twin provides location truth, access paths, and equipment context. That makes future AI or sensor outputs easier to interpret and act on. Live telemetry is not required for value today, but if you later add sensors or analytics, the twin can serve as the spatial UI to surface it. If you

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  • Can this reduce project overruns or unforeseen change orders during retrofit or dry dock planning?

    Yes—by improving scope certainty before commitment. Teams use the twin to verify access, envelopes, routes, lifting paths, and tie-ins before dock. This cuts late discoveries that trigger variation orders. We can review one planned retrofit with your team and mark the exact checks we would run inside the twin. That gives you a clear “with

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  • How does licensing work is it by ship, by user, or enterprise? What’s the cost to scale?

    Today we support per-vessel twins with enterprise viewing. One twin per vessel. Organisation-wide viewer access so departments are not gated. Options for editor seats are limited to the teams who need to curate tags, POIs, or notes. Storage/hosting scales with data size. If you prefer a fleet licence with predictable cost across many vessels, we can price that.

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  • How much time does it take to implement from scan to usable twin? What if the vessel is sailing?

    For most vessels, a full capture typically takes 4–6 days onboard, even when scanning at sea. In many cases, sailing conditions are actually more efficient to work in as there is less congestion and fewer competing work parties than during a shipyard period. Once scanning is complete, we begin processing immediately. Depending on the vessel’s scale

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  • Where does the ROI come from?

    Fewer site visits and travel: engineers resolve more questions from shore. Faster planning: less time spent chasing drawings and photos. Reduced rework: clashes and access issues are spotted earlier. Crew readiness: fewer onboarding delays and fewer basic “where is it?” calls. Audit prep: HSEQ teams review spaces remotely and arrive prepared.

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  • How quickly can you mobilise globally?

    For planned work we can mobilise anywhere in the world with three weeks’ notice. For emergency work we move much faster. In one recent case, we were contacted on a Thursday, mobilised to Germany, and delivered the full point cloud by the following Friday.

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  • How does high-quality scanning reduce risk during yard work or retrofit?

    Poor scan data leads to incorrect envelope assumptions, missed obstructions and tie-in clashes — which become expensive once the vessel is in the yard. High-accuracy scanning gives engineering teams complete spatial certainty from the start, allowing design validation before steel is cut. This helps avoid costly rework, delays and change orders in dry-dock.

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  • What deliverables do you provide after scanning?

    We provide fully registered point clouds, cleaned meshes, and if needed, direct engineering-ready conversion files. All delivered as .E57 files. We can also deliver the scan as a navigable digital twin through Mari-Twin, enabling wider access for teams outside engineering (crew, HSEQ, operations, planners and more).

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